Frequently Asked Questions
Find answers about ingredients, usage, manufacturing standards, storage, and product quality. If you need additional assistance, our team is happy to help.
Product Information
Po Chai Pills® is a traditional herbal supplement trusted by families for generations. Manufactured in Hong Kong, it combines carefully selected herbal ingredients with modern quality standards.
Po Chai Pills® is manufactured in Hong Kong in a GMP-certified facility that follows strict quality control and safety procedures throughout production.
Po Chai Pills® contains a blend of traditional herbal ingredients, including Poria, Patchouli, Magnolia Bark, Kudzu Root, Field Mint, Job's Tears, and other botanicals.
For a complete ingredient list, please refer to the product packaging.
Po Chai Pills® is traditionally produced in a small-pill format. This format has been part of the product's heritage for generations and remains an important part of its traditional preparation.
Usage
Adults: Take 2 vials daily with warm water.
Children: Take half the adult serving.
Always follow the directions provided on the product packaging.
Yes. Warm water is traditionally recommended when taking Po Chai Pills®.
Store in a cool, dry place away from heat, moisture, and direct sunlight. Keep out of reach of children.
Quality & Manufacturing
GMP (Good Manufacturing Practice) certification ensures products are manufactured under strict quality standards, with controlled production environments, detailed documentation, and rigorous testing procedures.
Raw materials and finished products undergo quality testing through accredited laboratories. Testing may include ingredient verification, microbiological analysis, and safety screening to help ensure consistency and quality.
Safety
Do not use if pregnant or nursing unless advised by a healthcare professional.
Yes. Po Chai Pills® is manufactured and registered in Hong Kong under applicable regulations for traditional Chinese medicine products.
If you have questions regarding ingredients, usage, or whether this product is right for you, please consult your healthcare professional.
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
Order
Yes. We currently ship to customers within the United States only.
Orders are typically processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Delivery times vary based on destination and shipping method selected at checkout. Once your order ships, you'll receive tracking information via email.
After your order has been shipped, a tracking number will be sent to the email address used during checkout.
If your order has not yet been processed, please contact us as soon as possible. We will do our best to accommodate any changes or cancellations.
If your order arrives damaged, please contact us within 7 days of delivery and include photos of the product and packaging. Our team will review the issue and assist with a resolution.
You can contact our support team through our Contact Us page or by emailing us directly. We aim to respond to all inquiries within 1–3 business days.
