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Frequently Asked Questions

Find answers about ingredients, usage, manufacturing standards, storage, and product quality. If you need additional assistance, our team is happy to help.

Product Information

What Are Po Chai Pills®?

Po Chai Pills® is a traditional herbal supplement trusted by families for generations. Manufactured in Hong Kong, it combines carefully selected herbal ingredients with modern quality standards.

Where Are Po Chai Pills® Made?

Po Chai Pills® is manufactured in Hong Kong in a GMP-certified facility that follows strict quality control and safety procedures throughout production.

What Ingredients Are Used In Po Chai Pills®?

Po Chai Pills® contains a blend of traditional herbal ingredients, including Poria, Patchouli, Magnolia Bark, Kudzu Root, Field Mint, Job's Tears, and other botanicals.

For a complete ingredient list, please refer to the product packaging.

Why Does Each Vial Contain Multiple Small Pills?

Po Chai Pills® is traditionally produced in a small-pill format. This format has been part of the product's heritage for generations and remains an important part of its traditional preparation.

Usage

How Do I Take Po Chai Pills®?

Adults: Take 2 vials daily with warm water.

Children: Take half the adult serving.

Always follow the directions provided on the product packaging.

Can Po Chai Pills® Be Taken With Warm Water?

Yes. Warm water is traditionally recommended when taking Po Chai Pills®.

How Should I Store Po Chai Pills®?

Store in a cool, dry place away from heat, moisture, and direct sunlight. Keep out of reach of children.

Quality & Manufacturing

What Does GMP Certified Mean?

GMP (Good Manufacturing Practice) certification ensures products are manufactured under strict quality standards, with controlled production environments, detailed documentation, and rigorous testing procedures.

How Is Product Quality Tested?

Raw materials and finished products undergo quality testing through accredited laboratories. Testing may include ingredient verification, microbiological analysis, and safety screening to help ensure consistency and quality.

Safety

Can I Take Po Chai Pills® If I Am Pregnant Or Nursing?

Do not use if pregnant or nursing unless advised by a healthcare professional.

Are Po Chai Pills® Registered In Hong Kong?

Yes. Po Chai Pills® is manufactured and registered in Hong Kong under applicable regulations for traditional Chinese medicine products.

What Should I Do If I Have Questions About Use?

If you have questions regarding ingredients, usage, or whether this product is right for you, please consult your healthcare professional.

Disclaimer

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Order

Do You Ship Within The United States?

Yes. We currently ship to customers within the United States only.

How Long Does Order Processing Take?

Orders are typically processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day.

How Long Does Shipping Take?

Delivery times vary based on destination and shipping method selected at checkout. Once your order ships, you'll receive tracking information via email.

How Can I Track My Order?

After your order has been shipped, a tracking number will be sent to the email address used during checkout.

Can I Change Or Cancel My Order?

If your order has not yet been processed, please contact us as soon as possible. We will do our best to accommodate any changes or cancellations.

What If My Order Arrives Damaged?

If your order arrives damaged, please contact us within 7 days of delivery and include photos of the product and packaging. Our team will review the issue and assist with a resolution.

How Can I Contact Customer Support?

You can contact our support team through our Contact Us page or by emailing us directly. We aim to respond to all inquiries within 1–3 business days.